Confidentiality is a cornerstone of our program. CDAP recognizes the importance of respecting the privacy of those who come forward to seek help, and is committed to devoting its resources to protecting that privacy. It is critical that dentists feel confident that the information they share in the context of CDAP will remain confidential and will be protected to the full extent of the law.
In addition, CDAP has implemented numerous safeguards and procedures designed to create a culture where information is protected and where program participants can feel comfortable sharing their concerns openly so that they can obtain the support that they need.
Relationship to Licensing Board (BORID)
While e-mail is a convenient means of communication, CDAP discourages its use in many contexts. Most importantly, the use of e-mail raises confidentiality concerns. When e-mail is sent from an office or work site, it is difficult to know where or how the information is being reviewed or stored. Many work sites have a policy of reviewing all incoming or outgoing e-mail messages to be sure that no inappropriate content is being transmitted. Even if e-mail messages are not directly reviewed, they are often stored on servers and backed up regularly, so that a record of the transaction is maintained. Such records may be subject to subpoena at a later date, or otherwise used in a manner unforeseen by the sender. In addition, there is a risk of inadvertently sending an e-mail message to one party that is intended for another, or having an e-mail message forwarded to unintended parties. Although not all individuals who contact CDAP are concerned that the contact be kept confidential, by discouraging the use of e-mail communications, CDAP seeks to provide protection to those individuals who do wish their contact with CDAP to remain private.
CDAP strongly encourages any interested individual to call us at (800) 468-2004.